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• Chat/Instant Messaging
  
  Use either the "Live Help" button on the left or send us an IM through "Meebo" in the center.
  Regular hours: Monday through Thursday, 1 - 8 pm; Friday, 1 - 5 pm.
  

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Live Chat by LivePerson   When chat is offline, click the button to leave an email message. Having Trouble Connecting? [Carnegie Mellon users only.]

You can IM us at: AIM: AskAndyCM Yahoo: AskAndyCM MSN: AskAndyCM Google Talk: AskAndyCM

• In-Person Reference
  Hours: Vary by department.
  Get help with library research at any reference desk.
  

  Art, architecture, design, music, drama: Hunt Library, 4th floor
  
  Business, humanities, social sciences, general reference and information: Hunt Library, 1st floor
  
  Biology and chemistry: Mellon Institute Library, Mellon Institute, 4th floor
  
  Computer science, engineering, mathematics, physics, robotics: Engineering & Science Library, Wean Hall, 4th floor

  Contact the liaison librarian for a subject area for specialized advice and help with library research.
  
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• Privacy Notice
  Transcripts of email and chat reference questions and answers may be used by authorized library staff for research purposes. All identifying information will be removed. If you do not want a record kept of your information request, you may talk to a librarian in person or by phone. Contact information is given below. Please contact Jean Alexander (jeana@andrew.cmu.edu) if you have any questions regarding this policy.
  
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