Off-Campus / Wireless Access


| Why Use the WebVPN? | Known Problems | Further Information |


To access the Libraries' databases and e-journals:

» WebVPN
  1. Login with your Andrew Username and Password.

  2. Click on CMU Library.

    NOTE: If you have trouble accessing a database or
    e-journal, view Known Problems.


Why Use the WebVPN?

Almost all e-resources available through the University Libraries are licensed for use by Carnegie Mellon students, faculty and staff only.

Accessing these resources is no problem if you are using a computer on the campus network. However, many Carnegie Mellon users are

  • remote users
  • or may be using wireless on-campus
  • or may be using their own Internet Service Provider

These users must authenticate (login with Andrew username and password) using WebISO or connect through the WebVPN.


Known Problems

The following resources may

    - not display at all
    - work intermittently, OR
    - not have complete functionality

  • MetaLib
  • SciFinder Scholar (both the desktop and Web version)
  • Web of Science

In these cases, use the downloadable Cisco Client instead. This downloadable Cisco Client is not the same thing as Cisco's WebVPN.

Mac users: The VPN works best if you use the Firefox browser. You can download Firefox from this site.


Further Information

Computing Services provides further details:


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   Get Help / Report Problems
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For help with technical problems:

Computing Services Help Center
Cyert Hall, Room 119
412-268-HELP (4357)
help@andrew.cmu.edu or advisor@andrew.cmu.edu


For questions about VPN access to library resources:

Engineering and Science Library Reference
Wean Hall, 4th Floor
412-268-2427
sciref@andrew.cmu.edu

Hunt Library Reference
Hunt Library, 1st Floor
412-268-2442
huntref@andrew.cmu.edu

Reference Desk Hours


» » » To report your problems using the VPN, email details to Missy Harvey, harvey@andrew.cmu.edu.


  Contact Us | Site Map | Comments

  February 10, 2009 -- http://www.library.cmu.edu/Services/remote.html
  Missy Harvey, Computer Science Librarian, harvey@andrew.cmu.edu
  © 2009 Carnegie Mellon Libraries